About Us
CloudWell Health was founded with a strong commitment to delivering exceptional, safe, and affordable healthcare to diverse communities. Our mission is to ensure that every patient receives the highest quality of care from our dedicated team of healthcare professionals.
Meet some of our doctors and experts
Dr. Cedric Strong, MD MBA
INTERNAL MEDICINE
Dr. Strong’s altruism was inspired by his father, also a physician, who always sought to help and serve his community. After completing his residency at Tufts University in Massachusetts, Dr. Strong worked for hospitals in Florida and New Hampshire before moving to the warmer climes of Hawaii in 2007. He traveled between the Hawaiian islands for several years treating patients before settling down in Honolulu. Dr. Strong is affiliated with several hospitals on Oahu and is the chief of medicine at Pali Momi Medical Center. He says he is inspired everyday by the place and people to make a positive difference both in his own life and in the community
Vik Acharya, MBA, MPH
CHIEF EXECUTIVE OFFICER
Vik Acharya is the Chief Executive Officer of Cloudwell Health. In this role, he manages all aspects of the company, including operations, finance, marketing, strategic planning, business development and Information Technology. Mr. Acharya has over fifteen years of senior level experience as a Hospital Chief Executive Officer, Chief Operating Officer, Vice President and service line administrator at some of the nation’s preeminent healthcare organizations. This includes: Barnes-Jewish Hospital, University of California, San Francisco, Stanford Children’s Health, The University of Chicago Medicine and Tower Health. Mr. Acharya has a Certificate in Entrepreneurship and Innovation from Stanford University and currently sits on the Investment Committee of Blue Ivy Ventures. He also serves as Volunteer Clinical Faculty at The University of California, San Francisco Healthcare Administration and Interprofessional Leadership master’s program (MS HAIL).
Kristen Perreira
PRACTICE MANAGER
Kristen was born and raised here in Hawaii and has been working in the medical field for 13+ years. She has her degree in Healthcare Management. She has been with Cloudwell Health as a Clinical Coordinator for nearly 3 years now. She has experience in both speciality and primary care settings. As Practice Manager she ensures that the office maintains services by organizing office operations and procedures; preparing payroll, controlling correspondence; and will communicate throughout the office to ensure that the operations and procedures of the office are being completed at the highest level of integrity. Due to the complexity of healthcare management, the Manager will ensure that the communication in the office is kept open regarding any problems or issues that need to be addressed. She will work with staff to train, coach and guide or oversee job responsibilities. Our patients are the number one reason why we are here and our goal is to ensure that each patient will have a high level of patient care services. She will work with patients to provide positive feedback on the direction of healthcare should the need arise.
Tracy Crowell, LMHC
LICENSED MENTAL HEALTH COUNSELOR
Tracy Crowell is a licensed Mental Health Counselor, a Nationally Certified Counselor, and a Doctoral candidate in Psychology specializing in cognition and instruction from Grand Canyon University. She received her Master’s degree from Chaminade of Honolulu in Counseling Psychology with an emphasis in marriage and family therapy. She has experience with private practice work, working with college students, and as a Military Family Life Counselor. She has also worked as a Behavioral Health Specialist for the Windward Department of Education on Oahu. She also holds certificates in Equine Psychotherapy. She works with individuals, families, couples, college students, youth, and children. The focus of her work is on issues such as depression, anxiety, improving communication, behavioral and academic struggles, emotional struggles, trauma, grief, adjustment, social struggles, and life coaching. She uses an integrative and collaborative approach that is specific to each person including cognitive behavioral therapy, solution focused, person centered, existential, and mindfulness among other methods. Tracy is married with 4 children and 8 grandchildren. When she isn’t working, she enjoys spending time with her family, working in the yard, playing with her family pets, and traveling.
Andrea Bernhard, MD
FAMILY MEDICINE
Dr. Bernhard completed her residency at the The University of Hawaii John A. Burns School of Medicine and has lived in Hawaii for over 10 years. Her goal as a physician is to treat every patient with respect and dignity, delivering the highest quality care. “I get to care for wonderful people in one of the most beautiful places in the world,” says Dr. Bernhard.
Eric Schrager
THERAPIST
Licensed Marriage and Family Therapist, Eric Schrager, holds a BS in Psychology from the University of Maryland and a MS in Counseling Psychology from Chaminade University of Honolulu. His counseling experience includes work with veterans, individuals, couples, families, and is a LGBTQIA+ Ally. He specializes in positive psychology, solution-focused and cognitivebehavioral therapy. He is a National Academy of Sports Medicine certified personal trainer who takes a holistic, client-centered approach to his work. Eric is a dedicated practitioner of meditation who offers mindfulness instruction to clients seeking greater self-awareness, attention control and insight.
Kiara Ho-Mook
CLINICAL COORDINATOR
Kiara K. Ho-Mook was born and raised on the beautiful eastside of Waimanalo, HI. She currently resides in Kailua with her family, whom she enjoys spending time with and making everlasting memories. Kiara’s career in the medical field began 5 years ago with a private family practice. As her career progressed, she then gained experience working in a clinic setting in the Waimanalo area, before joining us here at Cloudwell Health as a Clinical Coordinator.
Shonacee Montero
DNP, FNP-BC, APRN-RX
My name is Shonacee Montero and I was originally born and raised in Clermont, Florida. I went to Louisiana State University for Gymnastics and my undergraduate studies to earn a B.S. in Kinesiology. Soon after graduation, I joined my family here in Hawaiʻi where most of my dad’s side is from. It was after moving here that I found my passion in nursing and completed the Graduate Entry Program in Nursing (GEPN) at UH-Manoa, followed by the DNP program to become a Family Nurse Practitioner, where I received my DNP degree. I am excited to expand healthcare access through Cloudwell Health’s telehealth services and hope to give back to my community by teaching or precepting through UH-Manoa in the future. Currently, I am living in Ewa Beach with my husband and we are expecting our first child. We can’t wait to raise our kids here in Hawaiʻi with both our families!
Ivrys Dukes
DNP, FNP-BC, APRN-RX
Dr. Ivrys Dukes started off her medical career 20 years ago as a Combat Medic in the US Army. She married a fellow soldier, and together they moved from state to state until coming to Hawaii in 2013 where they fell in love with the community as well as the pace of life. She completed her Doctorate of Nursing Practice at the University of Hawaii, Manoa in 2018. She is using her passion for taking care of others to produce a healthier Hawaii one patient at a time. She has been with Cloudwell Health for over a year, and is currently the Lead Provider of our Aiea Clinic.
Saige Kalani
CLINICAL COORDINATOR
Saige was born and raised in Honolulu, but is currently residing in Pearl City. She has been working in the medical field for about 4 years with experience as a caregiver, medical assistant, and in customer service. Saige is currently in nursing school at Chaminade University and is studying to become a Registered Nurse. She enjoys working for Cloudwell Health in order to help provide continuity of care to patients across Hawai`i.
Noel Bernardino
CLINICAL COORDINATOR
Noel Bernardino has over 12 years of experience in Customer Service, with 5 years focusing in Health Care. Having held positions in Medical Transportation, Physical Therapy, and Specialty Clinics, she has gained extensive knowledge in Referrals, Health Insurance, and Patient Care. Born and raised on Oahu, Noel has also lived in Maui and Moloka’i, and understands the struggles of accessing quality Health Care, which makes her happy to be a part of the Cloudwell Health Team. Currently residing in Aiea, she enjoys spending time with her family and serving at their church.
Our Mission Statement
Cloudwell Health’s mission statement is to provide a virtual healthcare service that is simple, easy, efficient and fits around your life.
We believe that access to healthcare should be accessible and affordable for everyone.
Here are some of the conditions we treat:
Questions regarding treatment? Contact us! We're here to help.
ALL MAJOR INSURANCE ACCEPTED
Visit with a board-certified Hawaii doctor online or by phone.
Here’s what people are saying
Kaimani
North Shore, Oahu
"I thought the whole process was pretty cool. To be able do this all on the phone instead of wasting an hour or two to see my doctor and wait all that time to speak with my doctor for only 5 minutes. The best part was I didn't feel rushed either during the video consult. The doctor really took her time speaking with me and more so than my regular doctor would have the time to do so with me.
Susan
Manoa, Oahu
This was so convenient for me and my family, especially since we are traveling and this saved me a trip to Urgent Care, who knows how long that could have taken. I appreciate how prompt the doctor and the staff were with contacting me.
Meliana
Lahaina, Maui
This was so great for my Dad to use as he is visiting from another country and he doesnt have health insurance. For something as simple as an earache, we didn't have to spend so much money on a quick doctor's visit. Plus the doctor was able to help my Dad sooner than our scheduled appointment!
Nalu
Mililani, Oahu
"Everything was very helpful from the initial call down the getting my prescription. I wish I could take this service back home with me to Canada!"
Allie
Lahaina, Maui
The whole experience was super fast! That was thee fastest appointment I have ever had, especially for something as simple as a prescription refill. Plus I had to pick my son up for school.
Nicki
Kapolei, Oahu
The fact that I was able to do all of this without getting out of my bed. From the time I made my appointment to hearing my prescription is ready, its been less than 1 hour.
Kawika
Aiea, Oahu
Video consult was my favorite part. I've never done a telemedicine visit before and it was cool. I can really see this being great for people with busy schedules, not to mention there is nothing like this in Hawaii yet.
Salesi
Lihue, Kauai
"Convenience from the comfort of your own home. Some times it can be a hassle getting out of house when you're already not feeling well to see your doctor, or even just to get a refill. But this is a very convenient service."
Andrea
Kailua, Oahu
"Just being able to do it at home and ON TIME was great, because I didn't have to spend the time to commute and spend time in the waiting room to MAYBE see my doctor at my scheduled appointment time. The doctor called me as soon on the dot of my appointment time."
Puka
Waimea, Big Island
The best part was definitely seeing the doctor on the video call. It is comforting as a patient that there is a real doctor on the other end laying eyes on me and the symptoms I could be having.
Chris
Kona, Big Island
"The doctor was great and took his time explaining my symptoms and treatment! Actually the whole experience was fantastic! I can't believe how efficient you guys are. It hasn't even been 30 minutes and I've already been contacted by pharmacy that my prescription is ready. This was great. I would definitely use this service again and highly recommend to others!"
FOUNDED BY PHYSICIANS
Trusted by local individuals and organizations.
